Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of HyperLink, including hyperlink.build, the HyperLink dashboard, analytics features, waitlist, and related services.

By accessing or using HyperLink, you agree to these Terms. If you do not agree to these Terms, do not use the service.

2. About HyperLink

HyperLink provides tools designed to help creators, marketers, brands, and other users understand social media performance across supported platforms.

Features may include account analytics, content performance metrics, cross-platform comparisons, historical data, recommendations, reporting tools, and other related functionality.

HyperLink may change, add, remove, or modify features over time.

3. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to use HyperLink.

If you use HyperLink on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

4. Accounts and Security

Some HyperLink features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You agree to provide accurate information and to notify us if you become aware of unauthorized access to your account.

You may not impersonate another person, create accounts using false information, or attempt to access another user's account without permission.

5. Connected Social Media Accounts

HyperLink may allow you to connect, add, or analyze accounts from supported third-party social media platforms.

You are responsible for ensuring that you have the right and authority to connect or analyze any account you submit to HyperLink.

Your use of third-party platforms remains subject to their own terms, policies, API rules, and availability.

HyperLink is not responsible for changes made by third-party platforms that affect data availability, functionality, access, accuracy, or compatibility.

6. Analytics and Data Accuracy

HyperLink provides analytics and insights based on information available from supported data sources.

Social media data may be delayed, incomplete, unavailable, revised, estimated, or inconsistent across platforms and data providers.

We do not guarantee that any metric, report, recommendation, or analysis will be complete, current, or error-free.

HyperLink should be used as an informational and analytical tool. You are responsible for your own business, marketing, financial, creative, and operational decisions.

7. Acceptable Use

You agree not to use HyperLink to:

• Violate applicable law or regulation
• Infringe the rights of another person or organization
• Access accounts or data without authorization
• Attempt to bypass security or access controls
• Interfere with or disrupt HyperLink infrastructure
• Upload malicious code or harmful software
• Scrape or extract HyperLink itself in an abusive manner
• Reverse engineer protected parts of the service
• Use the service to facilitate fraud, spam, or abuse
• Resell or commercially exploit HyperLink without our written permission

8. Intellectual Property

HyperLink, including its software, design, branding, interfaces, graphics, website content, and related materials, is owned by HyperLink or its licensors and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of HyperLink intellectual property to you.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use HyperLink for its intended purpose.

9. Your Content and Data

You retain ownership of content and information that you own and provide to HyperLink.

You grant us the rights reasonably necessary to process, store, analyze, display, and transmit that information in order to provide and improve the service.

You represent that you have all permissions and rights necessary for information you provide or connect to HyperLink.

10. Feedback

If you provide suggestions, ideas, feature requests, or other feedback about HyperLink, you may do so voluntarily.

We may use that feedback to improve or develop HyperLink without restriction or compensation to you.

11. Paid Features

HyperLink may introduce paid plans, subscriptions, usage-based fees, or other paid features.

If you purchase a paid service, the applicable price, billing frequency, renewal terms, and additional conditions will be presented before purchase.

Unless otherwise stated, fees are non-refundable except where required by law.

12. Service Availability

We aim to keep HyperLink available and reliable, but we do not guarantee uninterrupted or error-free access.

The service may be unavailable due to maintenance, technical issues, third-party outages, platform changes, security events, or circumstances outside our control.

13. Suspension and Termination

We may suspend or terminate access to HyperLink if we reasonably believe you have violated these Terms, created security risk, abused the service, failed to pay applicable fees, or used HyperLink unlawfully.

You may stop using HyperLink at any time.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, HyperLink is provided on an "as is" and "as available" basis.

We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability to the extent permitted by law.

We do not guarantee that use of HyperLink will produce any particular level of views, engagement, followers, revenue, audience growth, or other result.

15. Limitation of Liability

To the maximum extent permitted by law, HyperLink and its affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the service.

This includes losses relating to data, revenue, profits, business opportunities, reputation, third-party platform changes, or decisions made using HyperLink analytics.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless HyperLink from claims, liabilities, damages, losses, and expenses arising from your misuse of the service, violation of these Terms, or infringement of another party's rights.

17. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Subject to applicable consumer protection law, disputes relating to these Terms or HyperLink will be brought before the courts located in Ontario, Canada.

18. Changes to These Terms

We may update these Terms from time to time as HyperLink evolves. If we make material changes, we may update the effective date or provide additional notice where appropriate.

Continued use of HyperLink after revised Terms become effective constitutes acceptance of the updated Terms.

19. Contact

Questions about these Terms can be sent to:

HyperLink
Toronto, Ontario, Canada
hello@hyperlink.build